FAQ
Is Exquisite Affairs Productions Inc. insured?
Yes, we are fully insured. Should you require proof if insurance, please contact us.
How soon should I book your services?
"Sooner is better than later!" We are currently booking Day of Coordination Services for 2008 and 2009.
While we try to update our calendar found on the "Contact Us" section as often as possible, please contact us for our availability.
How much notice do you need to book Day of Coordinator Services?
If we're not booked, we're available!
What is required for booking your services?
We require a signed contract and a non-refundable $100 deposit to book our Day of Coordination Services (Something Blue/Something Old/Something Borrowed/Something New) and a 30% non-refundable deposit to book our Full Service Planning Package (Silver Sixpence.)
When is final payment due?
Final payment is due 10 days before or on the day of your event .
What forms of payment are accepted?
We accept personal checks, money orders, bank/certified checks, and Debit/Credit Cards.
Do you have a cancellation policy?
Deposits are not refundable. However, any payments made towards services are fully refundable up to three (3) months prior to your event with written notice.
Are there discounts for "off-season" brides?
For our January 1 through March 1 brides, we provide a discount of 15% off our Something Blue and Something Old packages only.
How do I order products and other creative services by EAP Inc.?
Please contact us with all your questions, and a representative will gladly provide a quote, delivery estimation, and other details.
Do you work with an assistant?
Depending on your needs, we will provide an assistant for a small additional fee. We do recommend having an assistant to handle all shuttles and transportation needs, so that your Coordinator/Planner can solely focus on the bride/groom, bridal party, family and guests.
What happens if my Coordinator is sick?
We will be sure to provide you with an alternate coordinator. You will be notified in advance and the replacement coordinator will be well informed of your needs.
Can I add products or services after I've signed the contract?
Of course you can! We will work with you to suit your needs and draft another contract if necessary.
Do you offer product or service package discounts?
The more the better! We will discount high quantities.
What about tipping?
We get this question a lot! As with other vendors who are out there working hard to make sure your day is everything you dreamed of, gratuities are of course appreciated, but certainly not a requirement.
What benefits do I have for using your "preferred vendors?"
We pride ourselves on reputation and excellent service. We work with our preferred vendors constantly and ensure a stress-free day! Our preferred vendors may offer a discount at their discretion but only as a client of ours.
What is the best way to contact Exquisite Affairs?
We prefer email as it enables us to keep your information organized best. We will respond to all emails within 24-hours during the week and within 48-hours on weekends as we are often working at this time.
What is the difference between a Day of Coordinator and
a Bridal Attendant, Event Coordinator, or Banquet Manager
provided to me by my reception site?
A Bridal Attendant, Event Coordinator, or Banquet Manager provided to you by your venue is employed by your reception site. They will ensure that your reception runs smoothly while you are at the venue. They are employed by the reception site and not by you personally and are limited to what services they can extend to you as there are many details that a Day of Coordinator handles, that a staff member of your venue cannot provide.
A Day of Coordinator (DOC) is employed by you solely and will work with you during the entire duration of planning and will be with you from the moment you wake up in the morning to the moment you lay to rest at the end of your special day. We will be the point-person for yourself, guests, and vendors should any problems arise.
What if my ceremony and reception are held at the same place?
Do I need a Day of Coordinator then?
We trust the staff of venues to handle all your needs the moment you walk into their door. Unfortunately, they're not with you during the earlier part of the day when you're getting ready and taking pictures - that's where we would focus our attention to. Once we arrive at the venue, they will cater to your every single need, and we will work together in doing so. A better package would be one with less hours included, focusing on the earlier part of the day.